Go from CampusESP user to parent engagement expert.
CampusESP Academy is your go-to resource for learning how to drive and scale your family engagement.
Whether you're just getting started or looking to enhance your strategy, our guided sessions will help you explore new features, gain best practices, and unlock the full value of the platform.
Student Enrollment New User Training
Learn key tools and features available to you in your CampusESP parent and family portal. Join CampusESP’s interactive session as we guide you through:
How to use content tools to target your prospective families
An overview of CampusESP’s core functionality
Facilitator: Mairin Matthews, Customer Education Team Lead
Family Communication New User Training
Learn key tools and features available to you in your CampusESP parent and family portal.
Join CampusESP’s interactive session as we guide you through:
An overview of CampusESP’s core functionality
How to use content tools
How to manage your users
Facilitator: Mira Gandhi, Sr. Customer Success Manager
Family Weekend Setup
Planning for Family Weekend? Join us for a hands-on walkthrough of how to make the most of your CampusESP portal during one of the biggest events of the year. In this session, you'll learn how to create and manage Family Weekend events with built-in registration, promote them using targeted communications, and streamline the day-of experience with seamless Event Check-in. We’ll also explore how to build an effective communication flow leading up to, during, and after Family Weekend—keeping families informed, engaged, and excited. Whether you're starting from scratch or fine-tuning your current process, this session will give you the tools to turn Family Weekend into a well-orchestrated experience for your campus community.
Facilitators: Rebecca McCrory, Sr. Customer Success Manager & Tawanna Brown, Sr. Account Manager
Leverage your Student Enrollment Data
In this quick but impactful 30-minute session, we’ll break down how to understand and optimize engagement data throughout your enrollment funnel—from initial sign-up to sustained interaction. You'll learn how to use the Parent Promoter Score (PPS) to assess parent interest and identify key opportunities to improve outreach, content strategy, and support. Discover how data from your enrollment funnel and PPS can drive smarter decisions that align with your enrollment, retention, and engagement goals.
Facilitator: Kerri Meeks-Griffin, Sr. Account Manager
CampusESP New User Training
Learn key tools and features available to you in your CampusESP parent and family portal.
Join CampusESP’s interactive session as we guide you through:
An overview of CampusESP’s core functionality
How to use content tools
How to manage your users
Facilitator:
Tawanna Brown, Senior Account Manager
Surveys with a Spark: Boost Family Engagement Through Smart Surveying
Join us for this session where we’ll explore how to supercharge your family engagement strategy using surveys. From general assessments and quick polls to post-event feedback, you’ll discover best practices for crafting effective surveys and learn how other institutions are using this tool to gather insights and drive action. Don’t miss this opportunity to make your surveys more impactful!
Facilitator:
Lacey Janofsky, Sr. Customer Success Manager
CampusESP New User Training
Learn key tools and features available to you in your CampusESP parent and family portal.
Join CampusESP’s interactive session as we guide you through:
An overview of CampusESP’s core functionality
How to use content tools to target your prospective families
Facilitator:
Rebecca McCrory, Sr. Customer Success Manager
Admissions Dashboard Open Kickoff (Slate Customers)
Admissions Dashboard offers insight into student checklists, scholarship information, and more. When parents have a window into student admissions progress, they help keep their student on track. In CampusESP parents are notified anytime the data changes – so they know when it’s time to step in and get involved.
With a three-week implementation for existing CampusESP customers, it’s easy to make a quick impact on app completion, deposits, melt, yield, and more. If your team is ready to start implementing the Admissions Dashboard (a free feature for existing CampusESP for Student Enrollment customers!), join our group Kickoff Call to learn next steps.
Note: The Kickoff Call is for existing customers using Slate as their enrollment CRM. We recommend a member of your enrollment team and your Slate captain attend if possible.
Facilitators: Kevin Contreras (Sr. Customer Success Manager) and Fernando Cuaya (Sr. IT Support Engineer)
CampusESP New User Training
Learn key tools and features available to you in your CampusESP parent and family portal.
Join CampusESP’s interactive session as we guide you through:
An overview of CampusESP’s core functionality
How to use content tools to target your prospective families
Facilitator:
Katie Seidel, Customer Success Manager
Leveraging your Student Enrollment Data
Join CampusESP’s interactive session as we guide you through:
An overview of the CampusESP Funnel
Funnel Reporting Tools
How to leverage your prospective parent data
Facilitator:
Mira Ghandi, Customer Success Manager
CampusESP New User Training
Learn key tools and features available to you in your CampusESP parent and family portal.
Join CampusESP’s interactive session as we guide you through:
An overview of CampusESP’s core functionality
How to use content tools
How to manage your users
Facilitator:
Rebecca McCrory, Senior Customer Success
Personalizing your content: Little ways to make a big impact
Learn how to uplevel your content by:
Leveraging our AI tool to personalize your messaging
Tailoring and targeting your content for specific parent audiences
Customizing your emails and newsletters with our advanced email designer with your unique, institutional branding and voice
Facilitator:
Kerri Meeks-Griffin, Senior Account Manager
CampusESP New User Training
Learn key tools and features available to you in your CampusESP parent and family portal.
Join CampusESP’s interactive session as we guide you through:
An overview of CampusESP’s core functionality
How to use content tools
How to manage your users
Facilitator:
Mairin Matthews, Customer Education Team Lead
Transition your incoming families seamlessly with an Orientation Hub
Join CampusESP experts as they walk you through:
Everything you need to roll out or level up an Orientation Hub
Content best practices
Importing your incoming families
Campus Partner collaboration
Facilitators:
Mairin Matthews, Customer Education Team Lead
Tim Black, Customer Success Manager
CampusESP New User Training
Learn key tools and features available to you in your CampusESP parent and family portal.
Join CampusESP’s interactive session as we guide you through:
An overview of CampusESP’s core functionality
How to use content tools
How to manage your users
An introduction to your funnel and reporting tools
Facilitator:
Katie Seidel, Customer Success Manager
WORKSHOP: Use CampusESP's New Yield Reports to Make Your Class
Intermediate
In January, CampusESP released the new Funnel Conversion and Year-Over-Year Funnel Data Reports for Student Enrollment Customers. Join this session to dive into the new yield data available in CampusESP and learn how you can use this data to impact your enrollment numbers and inform your strategy, both inside and outside of CampusESP.
Facilitators:
Jack Ellis, Product Owner
Tyler Evans Tucky, Product Team Lead for Account Management