Families want trusted answers and opportunities to connect with one another. See how KU, GW, and Drexel use Discussion Boards to build strong family communities — without creating another Facebook-style feed.

Name badges. AI text responder. Family checklists. Raiser’s Edge API. Discussion board trusted contributors … and lots more. CampusESP's latest Product Update just dropped, and we responded to YOUR requests! 

Jacksonville State University used checklists in CampusESP for Student Orientation to keep admitted students on track between acceptance and enrollment. They're seeing checklist completion, better-prepared students, and a 15% increase in first year class registrations.

We’ve analyzed engagement data from more than 18 million clicks from families using CampusESP in order to understand what information they need – and when. Consider this your Roadmap for Family Communication.

See how UW-Milwaukee uses the Family AI Assistant to make answers more accessible, support families 24/7, uncover gaps, and earn a front-row seat to what families really need.

Texas Tech University and Webster University scaled family engagement year-round without adding more work to already stretched teams. Learn how campus partners, ready-to-use content, AI, and discussion boards made it possible.

Parent Promoter Score™ elevates the most engaged parents, so you can focus on the students most likely to move through the funnel. Parents in the top quartile of engagement are 3x more likely to have a student enroll!

More data on what families think about involvement, financial clarity, and return on investment.

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Our platform just got even better. We just launched new Event and Orientation Management tools for all Family Communication customers, so you can manage your entire Family Orientation and Family Weekend experience in one place — a smoother experience for families, and a lighter load for your team.

Prospective families want information, and studies show that providing it to them proactively can help boost application and yield rates. But what exactly should you be sending them? We analyzed communications across the enrollment cycle from 30 schools to find out.

South Alabama increased yield 23.5 percentage points for students with engaged family members and saw a 276% rise in orientation confirmations. Learn how CampusESP unified communications, scaled FERPA connections, and guided families through the student lifecycle.

Morgan State and Morehouse show how intentional family engagement and campus communication tools can transform Black student success. Learn how HBCU leaders use CampusESP to align enrollment, orientation, financial aid, and career outcomes with what families need most.

UWM and UMW saw 16- and 18-point higher yield rates among students with engaged parents. Learn how family engagement helps enrollment teams identify intent, clarify cost, and guide admitted students.

Summit 2026 is a wrap! 156 attendees from 104 institutions descended on Philadelphia for two days of customer stories, peer swapping, and straight talk about what's working in family engagement. From AI assistants fielding 3am parent questions to schools finally fixing their clunkiest processes, here are the four takeaways worth borrowing for your own campus.

Deliver instant, personalized support while offering deeper insight into what families need most. Beta tested across 9,000 parent interactions at 25 colleges and universities, our AI Assistant was designed specifically for the front lines of college family engagement.

The University of Pittsburgh is joining the CampusESP network, launching The Pitt Family Connection to give enrolled students' families a centralized, intentional communication hub. The Pitt team is building something purpose-built — because families aren't a nice-to-have audience. They're core to why students succeed.

Planning Family Weekend? We know it’s not all smiles and selfies—behind the scenes, it’s a full-blown production! From getting the word out to managing check-ins and everything in between, pulling off a smooth Family Weekend takes serious hustle. Check out how CampusESP makes it easier to plan, promote, and actually enjoy one of your campus’s biggest events.

New data on how families communicate, what they expect, and where most institutions still aren't keeping up.

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A chaotic move-in day became a turning point for Flagler College. By rebuilding trust with families through smarter communication, they reduced summer melt by 4% and dramatically improved payment and retention outcomes.

Discover how Morgan State transitioned from a patchwork of siloed orientation systems to CampusESP for Student Orientation, an all-in-one platform that increased registrations and decreased student phone calls.