The Blog

Whether you're just starting or scaling, the trends, tips, and to-dos to improve your parent engagement strategy.

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Best Practices Dave Becker, CEO Best Practices Dave Becker, CEO

You Can’t Do That in Your CRM: Benefits of a family engagement platform

What makes CampusESP different? Why is parent engagement easier in CampusESP? Why not just build it in your CRM? We walk through the differences and benefits of a built-for-purpose family engagement platform with our friends from Belmont University and University of Maryland Eastern Shore. Learn the main differences between building parent engagement in your CRM and having us build it for you quicker, better ... and with less risk.

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Best Practices Brooke Sterneck, VP of Product & Product Marketing Best Practices Brooke Sterneck, VP of Product & Product Marketing

How 3 institutions turned parent engagement into a powerful fundraising pipeline

See how Miami University (Ohio) achieved a 34% boost in parent donors, The University of Tulsa collected over $55,000 in Parent and Family Leadership Council dues in the first year, and Flagler College grew their parent giving program, with parents now accounting for 1 in 5 of all donors

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Best Practices Ashley Perry, Director of Account Management Best Practices Ashley Perry, Director of Account Management

Scale family communication with campus partners

One of the easiest ways to create more family content is also one of the smartest — partnering with other departments across campus. Learn how the pros at UNC Wilmington and K State created content teams, and how CampusESP helps you manage your new content engine.

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Best Practices Dave Becker, CEO & Co-founder Best Practices Dave Becker, CEO & Co-founder

Don’t fear FERPA. Let your students decide.

On every campus, there are many opinions of what FERPA means and how to regulate it. Few campuses ask the very audience it was made for: Students.

After all… Students want support from their families. Our data shows that students initiate 40% of FERPA waivers and only reject 5% of FERPA requests initiated by their parents.

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Best Practices Tess Jenkins, VP of Sales Best Practices Tess Jenkins, VP of Sales

How to keep families connected in a crisis

Last spring, 140 colleges and universities in the U.S. saw demonstrations on their campus. While mostly peaceful, each caused disruption and confusion for administrators, faculty, students... and the families miles away desperate to understand what was happening. University of Maryland, UNC Chapel Hill, and University of Oregon joined us to share their experiences updating families, and their learnings as they anticipate additional activity this fall.

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Best Practices Ashley Perry, Director of Account Management Best Practices Ashley Perry, Director of Account Management

Kickstart your next class: Enrollment planning for '24-25 starts NOW

2025 admissions planning starts in 3… 2… 1… but where do you start? How do you make next year better? University of Mary Washington and Franciscan University of Steubenville help you get ahead with tips, tricks, and strategies from explaining financial aid to utilizing alumni connections.

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Best Practices Andrew McDermott, VP of Services Best Practices Andrew McDermott, VP of Services

Your guide to creative and effective move-in communications

Move-in day is a monumental event for college families, and clear and comprehensive communications from you are crucial for a smooth transition. Check out how Flagler College, College of Charleston, and William Peace University are helping families prep and pack … and make move-in day smooth and celebratory.

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Best Practices Tawanna Brown, Senior Account Manager Best Practices Tawanna Brown, Senior Account Manager

What first-generation families want (And how to get it to them)

First-generation families need and want regular communications — they request content at higher frequency and engage more actively. By engaging first-generation families, who in turn will actively advise and support their first-gen students, institutions can create a stronger cycle of education and success. The pros at SUNY Oneonta and University of Alabama share how they do it.

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Best Practices Melissa Greiner, VP of Marketing Best Practices Melissa Greiner, VP of Marketing

Empower first-generation success: 4 ways to strengthen family engagement in college

The percent of first-generation college student grows every year, and institutions need and want to engage them thoughtfully to ensure their success. By leveraging their families and educating that support system, schools can create a network of advisors. Check out these 4 proof points and insights from 3 institutions who have been there to start directing your strategy.

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