The Blog

Whether you're just starting or scaling, the trends, tips, and to-dos to improve your parent engagement strategy.

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Best Practices Mairin Matthews, Director of Customer Education & Employee Success Best Practices Mairin Matthews, Director of Customer Education & Employee Success

4 top takeaways from the 2026 CampusESP Summit

Summit 2026 is a wrap! 156 attendees from 104 institutions descended on Philadelphia for two days of customer stories, peer swapping, and straight talk about what's working in family engagement. From AI assistants fielding 3am parent questions to schools finally fixing their clunkiest processes, here are the four takeaways worth borrowing for your own campus.

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Company News Brooke Sterneck, VP of Product & Product Marketing Company News Brooke Sterneck, VP of Product & Product Marketing

Introducing CampusESP’s Family AI Assistant: Always-On Support for Today’s Families

Deliver instant, personalized support while offering deeper insight into what families need most. Beta tested across 9,000 parent interactions at 25 colleges and universities, our AI Assistant was designed specifically for the front lines of college family engagement.

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Best Practices Brooke Sterneck, VP of Product & Product Marketing Best Practices Brooke Sterneck, VP of Product & Product Marketing

How 3 institutions turned parent engagement into a powerful fundraising pipeline

See how Miami University (Ohio) achieved a 34% boost in parent donors, The University of Tulsa collected over $55,000 in Parent and Family Leadership Council dues in the first year, and Flagler College grew their parent giving program, with parents now accounting for 1 in 5 of all donors

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Research Dave Becker, CEO Research Dave Becker, CEO

Top Trends in Family Engagement for 2025

Each year we look across all the data to elevate the 5 trends in family engagement that you need to know to hone your strategy and hit your goals. Based on insights from more than 420 institutions and 15 million families, get the top takeaways to connect with families now.

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Research Brooke Sterneck, VP of Product & Product Marketing Research Brooke Sterneck, VP of Product & Product Marketing

How 4 institutions grew parent donor participation and fundraising dollars

With declining enrollment and growing financial aid needs, philanthropic support for colleges and universities is more impactful than ever. Our new case study looks at how 4 institutions are harnessing those with the highest stake in an institution’s success — the parents of current students — to increase donors and dollars.

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Case Studies Leslie Gale, PhD, VP of Customer Success Case Studies Leslie Gale, PhD, VP of Customer Success

How the University of Delaware turned family engagement into fundraising results

In 2024, the University of Delaware saw a 49% increase in parent fundraising dollars. They transformed interested families into dedicated donors, increasing support for campus initiatives. Buckle up as we dive into how UD turned parent engagement into a major win, and how CampusESP was their secret weapon.

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Research Dave Becker, CEO Research Dave Becker, CEO

Top Trends in Family Engagement for 2024

Our annual look at the biggest trends for family engagement in higher education returns, this year with real data insights from the 9 million families using CampusESP across nearly 400 institutions. Discover the parent engagement benchmarks that matter. Are you on track? Are you ahead of the curve? Are you being passed?

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Case Studies Brooke Sterneck, VP of Product & Product Marketing Case Studies Brooke Sterneck, VP of Product & Product Marketing

Reach fundraising goals with strategic family engagement

Parents should be a central part of your fundraising strategy. Stacey Muzzi from University of Delaware and Kyra Lyons from The Catholic University of America joined us to discuss three ways that strategic family engagement has helped them cultivate parents into donors, increase donor participation, and identify major gift prospects.

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Best Practices Lacey Janofsky, Lead Customer Success Manager Best Practices Lacey Janofsky, Lead Customer Success Manager

5 steps Catholic University took to secure a major gift through parent engagement

Catholic University leveraged strategic parent communication and data captured in CampusESP to grow their Parents Council and donor pool … and secured a $50,000 gift from a major gift prospect. Here are the five strategies the team utilized to keep engagement high and bring this gift to fruition.

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