The Blog

Whether you're just starting or scaling, the trends, tips, and to-dos to improve your parent engagement strategy.

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Best Practices Ashley Perry, Director of Account Management Best Practices Ashley Perry, Director of Account Management

Why you should have a virtual Family Orientation Hub – and 4 tips for how to pull it off

Offering a virtual family orientation option can benefit families in a variety of ways and set students on the right track for their college journey. We share more about why you should have a digital presence, plus some examples and success stories from 7 different colleges and universities.

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Best Practices Ashley Perry, Director of Account Management Best Practices Ashley Perry, Director of Account Management

Engage families to decrease summer melt

With financial aid delays leading to decision delays, it’s safe the say summer melt will matter this year more than ever. How are you keeping your admitted students — and their families — engaged, excited, and eager to enroll? Two partners who have seen it and done it — Utah State and New Mexico State — share their experience and advice.

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Best Practices Melissa Greiner, VP of Marketing Best Practices Melissa Greiner, VP of Marketing

Create a family-focused editorial calendar of content that drives enrollment

In 30 minutes we share some key moments to engage, the topics that should resonate, and guidance on how to turn those ideas into real content that influences your enrollment outcomes. Create an editorial calendar live with us by watching the webinar recording, or read the highlights of how to build your own.

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Best Practices Melissa Greiner, VP of Marketing Best Practices Melissa Greiner, VP of Marketing

NAU drives assistance for food insecure students through family engagement

An announcement to families about SNAP benefits made a big impact — it connected students in need with necessary resources and spurred conversations across campus on how they could better serve their students. Read how the team at NAU is working social impact initiatives into the family engagement strategy.

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Best Practices Elizabeth Harris, Product Team Lead for Account Management Best Practices Elizabeth Harris, Product Team Lead for Account Management

4 best practices (from 3 HSIs!) to engage Spanish-speaking families

Hispanic enrollment at four-year institutions increased by 287% between 2000 and 2020! Read on for four best practices to engage Spanish-speaking families, based on advice from 3 HSIs doing this well: Northern Arizona University, Texas Woman’s University, and New Mexico State University.

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Best Practices Ashley Perry, Director of Account Management Best Practices Ashley Perry, Director of Account Management

4 tips to set up first-year families for success

Kennesaw State University and College of Charleston joined us to share how they’ve helped first-year families have a strong start to the school year. Here are their four tips to guide families in those critical first several weeks and set them – and their students – up for success!

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Best Practices Lacey Janofsky, Lead Customer Success Manager Best Practices Lacey Janofsky, Lead Customer Success Manager

5 steps Catholic University took to secure a major gift through parent engagement

Catholic University leveraged strategic parent communication and data captured in CampusESP to grow their Parents Council and donor pool … and secured a $50,000 gift from a major gift prospect. Here are the five strategies the team utilized to keep engagement high and bring this gift to fruition.

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Best Practices Kerri Meeks-Griffin, Senior Account Manager Best Practices Kerri Meeks-Griffin, Senior Account Manager

Jumpstart your enrollment cycle in 4 easy ways

Pacific Lutheran University experienced a very successful enrollment cycle this year. Their Dean of Admission shared her strategies on how to engage families over the summer to increase visits, applications, and enrollment! Here are four easy ways to jumpstart your enrollment cycle.

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Best Practices Elizabeth Harris, Product Team Lead for Account Management Best Practices Elizabeth Harris, Product Team Lead for Account Management

How 3 universities of different sizes streamline promotion and registration to hit Family Weekend goals

Georgia State University, Muhlenberg College, and UNC Charlotte are very different types of institutions. One thing they have in common? All three reached Family Weekend goals by turning to CampusESP for Event Management. Read more about their wins!

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Best Practices Lacey Janofsky, Lead Customer Success Manager Best Practices Lacey Janofsky, Lead Customer Success Manager

4 content pro tips to enhance your family engagement strategy

We pulled some awesome content examples from institutions such as University of North Georgia, Alma College, and West Chester University to help inspire ideas for your own family communication strategy. Read on to see the creative approaches they’ve implemented – and decide which ones you want to try yourself!

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Best Practices Melissa Greiner, VP of Marketing Best Practices Melissa Greiner, VP of Marketing

How to effectively engage parents through the full student lifecycle

Learn how communicating with parents earlier increases engagement, yield, and retention – including open rates as high as 75%! Our partners from North Carolina A&T and Webster University share how they’ve developed a coordinated cross-departmental strategy to scale their family communication and improve experiences for their prospective and current families. 

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Best Practices Lacey Janofsky, Lead Customer Success Manager Best Practices Lacey Janofsky, Lead Customer Success Manager

5 successful family engagement strategies from customers

Each quarter, we highlight several institutions that approach family engagement in thoughtful and creative ways. This quarter, we’re featuring how institutions are boosting registrations for admissions events, directing parents towards CampusESP instead of Facebook, and more!

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Best Practices Lacey Janofsky, Lead Customer Success Manager Best Practices Lacey Janofsky, Lead Customer Success Manager

3 biggest takeaways from the 4th Annual CampusESP Summit

Keynotes from the 4th Annual Customer Summit featured industry leaders Raquel Bermejo, AVP for Market Research and Planning for Enrollment Management at RNL and Subir Sahu, Senior VP of Student Success at Drexel. Both shared some great insights to think about when it comes to the future of family engagement.

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