Join us for Part Two of our Family Orientation series! Give incoming families a centralized place to connect, find resources, and support each other through the transition to college. This session takes you through building an Orientation Hub in CampusESP - from basic setup to advanced features that encourage family-to-family connection. You'll learn how to organize essential resources, leverage discussion boards to build community, and create a welcoming digital space that families will actually use throughout the orientation period and beyond.

Facilitators: Rebecca McCrory, Customer Success Team Lead and Tim Black, Customer Success Manager

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Join the University of Kansas Enrollment team to learn how they use Discussion Boards to turn prospective family questions into community, and community into enrollment momentum. You’ll see how KU structures boards by cohort and key segments (including international and out-of-state families), crafts prompts that spark meaningful parent-to-parent engagement, and aligns conversations with enrollment milestones. Walk away with practical strategies to launch high-impact Discussion Boards in your own platform and intentionally use family engagement to move students confidently through the funnel.

Facilitators: Tim Black, Customer Success Manager, and Danielle Dreeszen and Natalie Frick, University of Kansas Enrollment Marketing and Communications Team

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Learn key tools and features available to you in your CampusESP parent and family portal. Join CampusESP’s interactive session as we guide you through:

• How to use content tools to target your prospective families

• An overview of CampusESP’s core functionality

Facilitator: Mairin Matthews, Director of Customer Education

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In this session, explore how your institution can better support Black families and student outcomes through strategic engagement in your platform. We'll share critical data from our 2025 trends on Black family engagement and involvement preferences, and provide actionable strategies you can implement immediately. Whether you serve a majority-Black population or you're focused on improving outcomes for Black students, this session shares the data and the practical tools in your platform to strengthen your family partnerships.

Facilitator: Tawanna Brown, Senior Account Manager

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Join us for Part One of our Family Orientation series! Ready to streamline your Family Orientation registration process? This hands-on session walks you through everything you need to create and manage orientation events in CampusESP - from setting up free and paid registration options to promoting your event and managing check-in on event day. Whether you're hosting your first family orientation or looking to enhance your existing process, you'll leave with practical strategies to make registration seamless for families and manageable for your team.

Facilitators: Rebecca McCrory, Customer Success Team Lead and Tim Black, Customer Success Manager

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Learn key tools and features available to you in your CampusESP parent and family portal. Join CampusESP’s interactive session as we guide you through:

• How to use content tools to target your prospective families

• An overview of CampusESP’s core functionality

Facilitator: Mairin Matthews, Director of Customer Education

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Ready to put insights into action? Join our team as we connect each family engagement trend to the tools already in your platform. Through live demos and expert guidance, you'll discover exactly which features support each trend, see them in action, and learn best practices from institutions already seeing success.

Facilitator: Albert Perera, Senior Account Manager

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Learn key tools and features available to you in your CampusESP parent and family portal. Join CampusESP’s interactive session as we guide you through:

• How to use content tools to target your prospective families

• An overview of CampusESP’s core functionality

Facilitator: Mairin Matthews, Director of Customer Education

Register

In this quick but impactful 30-minute session, we’ll break down how to understand and optimize engagement data throughout your enrollment funnel - from initial sign-up to sustained interaction. You'll learn how to use the Parent Promoter Score (PPS) to assess parent interest and identify key opportunities to improve outreach, content strategy, and support. Discover how data from your enrollment funnel and PPS can drive smarter decisions that align with your enrollment, retention, and engagement goals.

Facilitator: Kerri Meeks-Griffin, Sr. Account Manager

Learn key tools and features available to you in your CampusESP parent and family portal. Join CampusESP’s interactive session as we guide you through:

• How to use content tools to target your prospective families

• An overview of CampusESP’s core functionality

Facilitator: Mairin Matthews, Sr. Account Manager

Learn how you can strategically create and foster a successful, positive space for families to connect and get support in CampusESP's Discussion Boards! We'll walk through a quick training, best practices, and hear from Santa Clara University as they talk through their results and real strategies they implemented to get families excited, engaged, and supported -- no more unofficial Facebook groups needed!

Facilitators: Tiffany Zheng, CampusESP Product Manager, and Steven Ponce, Director of Parent and Family Communication and Engagement at Santa Clara University

Learn key tools and features available to you in your CampusESP parent and family portal. Join CampusESP’s interactive session as we guide you through:

• How to use content tools to target your prospective families

• An overview of CampusESP’s core functionality

Facilitator: Mairin Matthews, Sr. Account Manager

In this 30-minute CampusESP Academy session, you’ll learn how to leverage your CampusESP parent portal to engage and empower first generation families with the right resources, messaging, and tools.

Led by *Jacqui McBurney, a First Generation Student herself*, this session will highlight practical strategies to increase access, foster belonging, and strengthen the family’s role in student persistence and success. Walk away with actionable steps you can apply immediately within your own portal to better support your first-generation community.

Facilitator: Jacqui McBurney, Director of Social Impact and Content

In this quick but impactful 30-minute session, we’ll break down how to understand and optimize engagement data throughout your enrollment funnel - from initial sign-up to sustained interaction. You'll learn how to use the Parent Promoter Score (PPS) to assess parent interest and identify key opportunities to improve outreach, content strategy, and support. Discover how data from your enrollment funnel and PPS can drive smarter decisions that align with your enrollment, retention, and engagement goals.

Facilitator: Kerri Meeks-Griffin, Sr. Account Manager

Learn key tools and features available to you in your CampusESP parent and family portal. Join CampusESP’s interactive session as we guide you through:

• How to use content tools to target your prospective families

• An overview of CampusESP’s core functionality

Facilitator: Mairin Matthews, Sr. Account Manager

Learn how to effectively reach and support your Spanish-speaking families using CampusESP's AI translation capabilities. In this 30-minute workshop, we'll demonstrate hands-on techniques for using AI to translate content accurately and efficiently, ensuring all families receive important information in their preferred language.

Facilitator: Albert Perera, Account Manager

Discover how to use CampusESP's drip texting feature to maintain consistent family communication without the daily workload. In this focused 15-minute session, you'll learn to set up automated SMS sequences that boost engagement, drive action, and keep families connected year-round. We'll cover quick setup strategies, message templates, and timing best practices to maximize your outreach impact while minimizing your time investment.

Facilitator: Rebecca McCrory, Sr. Customer Success Manager

Learn key tools and features available to you in your CampusESP parent and family portal. Join CampusESP’s interactive session as we guide you through:

• How to use content tools to target your prospective families

• An overview of CampusESP’s core functionality

Facilitator: Mairin Matthews, Sr. Account Manager

In this 30 minute session, we’ll walk through a simple framework for prospective family content planning.

You'll leave with a plug-and-play planning template you can copy, customize, and start using today - because a little planning now means fewer last minute scrambles later.

Facilitator: Kerri Meeks-Griffin, Sr. Account Manager

In this quick but impactful 30-minute session, we’ll break down how to understand and optimize engagement data throughout your enrollment funnel—from initial sign-up to sustained interaction. You'll learn how to use the Parent Promoter Score (PPS) to assess parent interest and identify key opportunities to improve outreach, content strategy, and support. Discover how data from your enrollment funnel and PPS can drive smarter decisions that align with your enrollment, retention, and engagement goals.

Facilitator: Mira Gandhi, Sr. Customer Success Manager

Learn key tools and features available to you in your CampusESP parent and family portal. Join CampusESP’s interactive session as we guide you through:

• How to use content tools to target your prospective families

• An overview of CampusESP’s core functionality

Facilitator: Mairin Matthews, Sr. Account Manager

Looking to create a more connected and supportive family community? This 30-minute session will show you how to turn your portal into a space where families engage not just with your content - but with each other. We’ll cover how to set up thoughtful prompts that encourage families to ask questions, share advice, and start conversations. You’ll also learn how to create and grow affinity groups that help families find their people - from first-gen families to out-of-state supporters.

Facilitator: Tawanna Brown, Sr. Account Manager

Admissions Dashboard offers insight into student checklists, scholarship information, and more. When parents have a window into student admissions progress, they help keep their student on track. In CampusESP parents are notified anytime the data changes – so they know when it’s time to step in and get involved.

With a three-week implementation for existing CampusESP customers, it’s easy to make a quick impact on app completion, deposits, melt, yield, and more. If your team is ready to start implementing the Admissions Dashboard (a free feature for existing CampusESP for Student Enrollment customers!), join our group Kickoff Call to learn next steps.

***Note: ***The Kickoff Call is for existing customers using Slate or Salesforce as their enrollment CRM. We recommend a member of your enrollment team and your Slate captain attend if possible.

In this quick but impactful 30-minute session, we’ll break down how to understand and optimize engagement data throughout your enrollment funnel—from initial sign-up to sustained interaction. You'll learn how to use the Parent Promoter Score (PPS) to assess parent interest and identify key opportunities to improve outreach, content strategy, and support. Discover how data from your enrollment funnel and PPS can drive smarter decisions that align with your enrollment, retention, and engagement goals.

Facilitator: Mairin Matthews, Sr. Account Manager

Learn key tools and features available to you in your CampusESP parent and family portal. Join CampusESP’s interactive session as we guide you through:

• How to use content tools to target your prospective families

• An overview of CampusESP’s core functionality

Facilitator: Rebecca McCrory, Sr. Customer Success Manager

Admissions Dashboard offers insight into student checklists, scholarship information, and more. When parents have a window into student admissions progress, they help keep their student on track. In CampusESP parents are notified anytime the data changes – so they know when it’s time to step in and get involved.

With a three-week implementation for existing CampusESP customers, it’s easy to make a quick impact on app completion, deposits, melt, yield, and more. If your team is ready to start implementing the Admissions Dashboard (a free feature for existing CampusESP for Student Enrollment customers!), join our group Kickoff Call to learn next steps.

***Note: ***The Kickoff Call is for existing customers using Slate or Salesforce as their enrollment CRM. We recommend a member of your enrollment team and your Slate captain attend if possible.

In this quick but impactful 30-minute session, we’ll break down how to understand and optimize engagement data throughout your enrollment funnel—from initial sign-up to sustained interaction. You'll learn how to use the Parent Promoter Score (PPS) to assess parent interest and identify key opportunities to improve outreach, content strategy, and support. Discover how data from your enrollment funnel and PPS can drive smarter decisions that align with your enrollment, retention, and engagement goals.

Facilitator: Kerri Meeks-Griffin, Sr. Account Manager

Learn key tools and features available to you in your CampusESP parent and family portal. Join CampusESP’s interactive session as we guide you through:

• How to use content tools to target your prospective families

• An overview of CampusESP’s core functionality

Facilitator: Mairin Matthews, Customer Education Team Lead

Join us for this session where we’ll explore how to supercharge your family engagement strategy using surveys. From general assessments and quick polls to post-event feedback, you’ll discover best practices for crafting effective surveys and learn how other institutions are using this tool to gather insights and drive action. Don’t miss this opportunity to make your surveys more impactful!

Facilitator:
Lacey Janofsky, Sr. Customer Success Manager

Learn key tools and features available to you in your CampusESP parent and family portal.

Join CampusESP’s interactive session as we guide you through:

• An overview of CampusESP’s core functionality

• How to use content tools to target your prospective families

Facilitator:
Rebecca McCrory, Sr. Customer Success Manager