The Blog

Whether you're just starting or scaling, the trends, tips, and to-dos to improve your parent engagement strategy.

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Company News Melissa Greiner, VP of Marketing Company News Melissa Greiner, VP of Marketing

CampusESP welcomes its 500th customer: University of Nevada-Las Vegas

We're thrilled to have hit a significant milestone — our 500th customer! Welcome to the University of Nevada-Las Vegas! With a small team but big goals around strategic communication and increased retention, UNLV turned to CampusESP for help. Hear about their plan to grow and improve their family engagement!

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Research Brooke Sterneck, VP of Product & Product Marketing Research Brooke Sterneck, VP of Product & Product Marketing

How 10 universities increased retention with CampusESP

CampusESP’s annual exploratory study looks at the connection between family engagement and student retention. Our 2025 study looks at 11,442 first-time, first-year students that enrolled at ten universities in the Fall of 2023 and returned for the Fall 2024 term.

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Research Dave Becker, CEO Research Dave Becker, CEO

Top Trends in Family Engagement for 2025

Each year we look across all the data to elevate the 5 trends in family engagement that you need to know to hone your strategy and hit your goals. Based on insights from more than 420 institutions and 15 million families, get the top takeaways to connect with families now.

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Best Practices Ashley Perry, Director of Account Management Best Practices Ashley Perry, Director of Account Management

Scale family communication with campus partners

One of the easiest ways to create more family content is also one of the smartest — partnering with other departments across campus. Learn how the pros at UNC Wilmington and K State created content teams, and how CampusESP helps you manage your new content engine.

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Best Practices Dave Becker, CEO & Co-founder Best Practices Dave Becker, CEO & Co-founder

Don’t fear FERPA. Let your students decide.

On every campus, there are many opinions of what FERPA means and how to regulate it. Few campuses ask the very audience it was made for: Students.

After all… Students want support from their families. Our data shows that students initiate 40% of FERPA waivers and only reject 5% of FERPA requests initiated by their parents.

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Case Studies Mairin Matthews, Director of Customer Education & Employee Success Case Studies Mairin Matthews, Director of Customer Education & Employee Success

Buena Vista University uses Parent Promoter Score™ to predict student likelihood to enroll

Parents are important. But when BVU’s director of admissions got his hands on the data, he was able to prove just how influential they can be with students being 3x more likely to enroll when they had a highly engaged parent.

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Best Practices Tess Jenkins, VP of Sales Best Practices Tess Jenkins, VP of Sales

How to keep families connected in a crisis

Last spring, 140 colleges and universities in the U.S. saw demonstrations on their campus. While mostly peaceful, each caused disruption and confusion for administrators, faculty, students... and the families miles away desperate to understand what was happening. University of Maryland, UNC Chapel Hill, and University of Oregon joined us to share their experiences updating families, and their learnings as they anticipate additional activity this fall.

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Company News Melissa Greiner, VP of Marketing Company News Melissa Greiner, VP of Marketing

CampusESP welcomes Customer 450: University of New Hampshire!

It's time for another milestone — we're excited to welcome University of New Hampshire as CampusESP Customer 450! UNH wanted to ensure families felt included, educated, and respected as their student’s advisors. With a lot of families to reach and limited bandwidth, they're turning to CampusESP to bring their engagement expectations to life.

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Research Melissa Greiner, VP of Marketing Research Melissa Greiner, VP of Marketing

11,000 prospective parents share what they want from the college admissions process

What do parents want and expect from the institutions their students are considering? We recently surveyed more than 11,000 parents of prospective college students find out what they really want ... and how can you use that to inform how you leverage parent influence in the enrollment process to improve results.

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Research Brooke Sterneck, VP of Product & Product Marketing Research Brooke Sterneck, VP of Product & Product Marketing

How 4 institutions grew parent donor participation and fundraising dollars

With declining enrollment and growing financial aid needs, philanthropic support for colleges and universities is more impactful than ever. Our new case study looks at how 4 institutions are harnessing those with the highest stake in an institution’s success — the parents of current students — to increase donors and dollars.

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