Featured On-Demand Session
Learn from the family engagement experts. Live, on your time, or in person.
Whether you're just getting started or looking to enhance your strategy, the CampusESP Academy will help you explore new features, gain best practices, and unlock the full value of the platform.
Upcoming Live Sessions
Upcoming Live Sessions
Featured On-Demand Session
Not sure where to start? Filter by your experience level and CampusESP modules to surface the videos and resources that matter most to your role and goals.
Your Family Weekend Toolkit: Registration, Messaging, and Check-In
Plan a seamless Family Weekend experience using CampusESP’s Events with Registration tools. In this hands-on session featuring the Colorado School of Mines, you’ll learn how to build a Family Weekend registration form, create a communication flow using CampusESP content features, and set up Event Check-In to efficiently welcome families on site. Join us and take the headache out of Family Weekend planning!
Spring Cleaning for Platform Success
Join us for a hands-on walkthrough to ensure your portal is optimized and ready for your next cycle of families joining your community. You’ll learn practical strategies for auditing Drip Content, strengthening your family database, and archiving email drafts to keep the admin area clean and organized. Walk away with a clear checklist to refresh your engagement materials and grow your parent database with minimal effort.
Unlock Your Funnel Conversion Report
Most enrollment teams are sitting on a goldmine of data they aren't fully using. In this episode, we'll walk through the Funnel Conversion Report — what it shows, where teams typically see drop-off, and how to use it to predict (and improve) your enrollment outcomes.
Turn Parent Satisfaction Into Enrollment Gold
Your Parent Promoter Score is more than a satisfaction metric — it's a roadmap for converting families into active advocates. In this episode, we'll break down what each PPS quartile tells you, which group to prioritize first, and how to turn your most satisfied families into your most powerful enrollment tool.
3 Enrollment Cycle Starters That Set You Up for Success
The work you do at the start of the enrollment cycle determines how smooth (or stressful) the rest of it goes. In this episode, we'll walk through three foundational steps every team should take before the cycle kicks into high gear — including a must-do drip email audit.
This Isn't Just an Email Platform - It's an Enrollment Engine
Family engagement is more than copying families on student emails — it's a proven strategy for increasing student enrollment. In this session, we’ll unpack why CampusESP is a purpose-built engagement platform and what your team can do today to start moving the needle on enrollment.
Discussion Boards That Convert: KU’s Playbook for Prospective Family Engagement
Join the University of Kansas Enrollment team to learn how they use Discussion Boards to turn prospective family questions into community, and community into enrollment momentum.
Commencement Hub 101: How Flagler College Centralized Their Graduation Information
Families have a lot of commencement questions. Flagler College got ahead of the chaos by building a Commencement Hub in CampusESP - one centralized place for everything families need. In this 30-minute session, hear the strategy behind it, the platform features that made it work, and the real impact on family satisfaction and operations. Walk away ready to do the same.
From Data to Impact: Supporting Black Families & Students in your CampusESP Platform
In this session, explore how your institution can better support Black families and student outcomes through strategic engagement in your platform. We'll share critical data from our 2025 trends on Black family engagement and involvement preferences, and provide actionable strategies you can implement immediately.
Beyond the Event: Create an Orientation Hub That Keeps Families Engaged
Join us for Part Two of our Family Orientation series! Give incoming families a centralized place to connect, find resources, and support each other through the transition to college. This session takes you through building an Orientation Hub in CampusESP - from basic setup to advanced features that encourage family-to-family connection.
Supporting First-Generation Families Through Your Parent Portal
In this 30-minute CampusESP Academy session, you’ll learn how to leverage your CampusESP parent portal to engage and empower first-generation families with the right resources, messaging, and tools.
How to Build a Successful Discussion Board: Results, Strategies, and Best Practices with Santa Clara University
Learn how you can strategically create and foster a successful, positive space for families to connect and get support in CampusESP's Discussion Boards! We'll walk through a quick training, best practices, and hear from Santa Clara University as they talk through their results and real strategies they implemented to get families excited, engaged, and supported - no more unofficial Facebook groups needed!
Maximize your Advertisement Feature
Learn how to strategically plan and execute time-limited advertisements that capture family attention at the right moments (and even drive some revenue). Join University of South Carolina's family engagement team as they reveal how they successfully launched 27 targeted ads last year - from initial strategy and content creation to measuring impact.
Multilingual Messaging Made Easy: AI-Powered Communication for Spanish-Speaking Families
Learn how to effectively reach and support your Spanish-speaking families using CampusESP's AI translation capabilities.
Set It and Forget It: Automate Family Engagement with Drip Text Messages
In this focused 15-minute session, you'll learn to set up drip text message sequences that boost engagement, drive action, and keep families connected year-round.
Prospective Family Content Planning
In this 30 minute session, we’ll walk through a simple framework for prospective family content planning.
You'll leave with a plug-and-play planning template you can copy, customize, and start using today - because a little planning now means fewer last minute scrambles later.
Surveys with a Spark: Boost Family Engagement Through Smart Surveying
Explore how to supercharge your family engagement strategy using Surveys in CampusESP. From general assessments and quick polls to post-event feedback, you’ll discover best practices for crafting effective surveys and learn how other institutions are using this tool to gather insights and drive action.
How to get the most out of your 2025 Family Survey Results
In this 30 minute session, we’ll explore how to uncover key insights that highlight where families need more support and how to turn that feedback into action.
Fall Semester Content Planning
In this 30 minute session, we’ll walk through a simple framework for planning your family engagement content for the fall semester.
You'll leave with a plug-and-play planning template you can copy, customize, and start using today - because a little planning now means fewer last minute scrambles later.
Putting Trends to Work: Your Guide to Win Big in 2026
Join our team as we connect each family engagement trend to the tools already in your platform. Through live demos and expert guidance, you'll discover exactly which features support each trend, see them in action, and learn best practices from institutions already seeing success.
Kick off your NODA Conference (Nov 10-13) experience with great company, a dash of Southern hospitality, and heaps of new ideas.
Get notified when registration goes live!