Featured On-Demand Session

Learn from the family engagement experts. Live, on your time, or in person.

Whether you're just getting started or looking to enhance your strategy, the CampusESP Academy will help you explore new features, gain best practices, and unlock the full value of the platform.

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Featured On-Demand Session

CampusESP Academy

Level: Beginner, Module: Student Enrollment, Module: Family Communication, Module: Parent Giving, Category: Family AI Assistant

Family AI Assistant Quick Start Video

Level: Beginner, Module: Student Enrollment, Module: Family Communication, Module: Parent Giving, Category: Family AI Assistant

CampusESP’s ESP Sense™ Family AI Assistant creates an always-on engagement layer that increases responsiveness, captures intent, and deepens platform usage. By delivering real-time, 24/7 support, the AI Assistant helps reduce call volume to help you scale and free up time for high-touch situations.

Getting started is easy! This video walks you through the basics of how to test your AI Assistant, review chat conversations from families, customize your AI Assistant’s appearance and messaging, and more.

On-Demand

Not sure where to start? Filter by your experience level and CampusESP modules to surface the videos and resources that matter most to your role and goals.

Yeyoon Song 7/9/26 Yeyoon Song 7/9/26

Ready, Set, Family Weekend: Build A Discussion Board Today

Set families up for a seamless Family Weekend experience by building a dedicated Discussion Board in CampusESP. In just 15 minutes, you’ll learn how to create a centralized space where families can ask questions and get answers about registration, arrival, parking, events, and more!

Related Guide →

Yeyoon Song 7/6/26 Yeyoon Song 7/6/26

Move-In Ready: Engage Incoming Families with a Discussion Board

Help your incoming families hit the ground running before move-in day by building a Move-in Discussion Board! This quick, hands-on session will walk you through how to set up a Discussion Board, add a few starter posts to spark conversation, and send emails to invite families to engage in discussions. Join us to empower incoming families and make move-in day stress-free.

Related Guide →

Mairin Matthews 3/18/26 Mairin Matthews 3/18/26

Discussion Boards That Convert: KU’s Playbook for Prospective Family Engagement

Join the University of Kansas Enrollment team to learn how they use Discussion Boards to turn prospective family questions into community, and community into enrollment momentum.

Implement a Discussion Board

Learn how to set up a Discussion Board - a positive space for families to connect, ask questions, and get support, with built-in AI moderation to help your team monitor the conversation.

Related Guide →

Mairin Matthews 12/31/25 Mairin Matthews 12/31/25

How to Build a Successful Discussion Board: Results, Strategies, and Best Practices with Santa Clara University

Learn how you can strategically create and foster a successful, positive space for families to connect and get support in CampusESP's Discussion Boards! We'll walk through a quick training, best practices, and hear from Santa Clara University as they talk through their results and real strategies they implemented to get families excited, engaged, and supported - no more unofficial Facebook groups needed!