Featured On-Demand Session
Upcoming Live Sessions
Upcoming Live Sessions
Learn from the family engagement experts.
Live, or on your time.
Whether you're just getting started or looking to enhance your strategy, the CampusESP Academy will help you explore new features, gain best practices, and unlock the full value of the platform.
Featured On-Demand Session
CampusESP Academy On-Demand Library
Not sure where to start? Filter by your experience level and CampusESP modules to surface the videos and resources that matter most to your role and goals.
Create and Send an Email
Learn how to create and schedule emails in CampusESP, using our Basic or Advanced Designer.
Implement a Discussion Board
Learn how to set up a Discussion Board - a positive space for families to connect, ask questions, and get support, with built-in AI moderation to help your team monitor the conversation.
Send a Text Message
Learn how to create and send text messages in CampusESP using dynamic user targeting to reach specific segments of your community.
Supporting First-Generation Families Through Your Parent Portal
In this 30-minute CampusESP Academy session, you’ll learn how to leverage your CampusESP parent portal to engage and empower first-generation families with the right resources, messaging, and tools.
How to Build a Successful Discussion Board: Results, Strategies, and Best Practices with Santa Clara University
Learn how you can strategically create and foster a successful, positive space for families to connect and get support in CampusESP's Discussion Boards! We'll walk through a quick training, best practices, and hear from Santa Clara University as they talk through their results and real strategies they implemented to get families excited, engaged, and supported - no more unofficial Facebook groups needed!
Create a Free Event with Registration
Learn the fundamentals of creating your first free event using Events with Registration. This session walks you through the basics - event details, configuring registration instructions with confirmation messages and reminder emails, building your registration form with custom questions, and setting up free tickets.
Maximize your Advertisement Feature
Learn how to strategically plan and execute time-limited advertisements that capture family attention at the right moments (and even drive some revenue). Join University of South Carolina's family engagement team as they reveal how they successfully launched 27 targeted ads last year - from initial strategy and content creation to measuring impact.
Multilingual Messaging Made Easy: AI-Powered Communication for Spanish-Speaking Families
Learn how to effectively reach and support your Spanish-speaking families using CampusESP's AI translation capabilities.
Set It and Forget It: Automate Family Engagement with Drip Text Messages
In this focused 15-minute session, you'll learn to set up drip text message sequences that boost engagement, drive action, and keep families connected year-round.
Personalize CampusESP Network Content with the AI Content Personalizer
Discover how to use CampusESP's AI Content Personalizer feature to automatically customize global network content with your institution's specific information in just three simple steps.
Surveys with a Spark: Boost Family Engagement Through Smart Surveying
Explore how to supercharge your family engagement strategy using Surveys in CampusESP. From general assessments and quick polls to post-event feedback, you’ll discover best practices for crafting effective surveys and learn how other institutions are using this tool to gather insights and drive action.
Moderating Discussion Boards
Learn how to moderate your Discussion Boards, from reviewing to reporting posts.
Create an Advertisement
Learn how to use CampusESP's Advertisements feature to add targeted ads into the portal and newsletters so the right parents see the right message at the right time.
Add a Calendar Event
Learn how to add a new event to your portal calendar in just a few simple steps.
Grant or Adjust Admin Privileges
Learn how to add a new user, and grant and adjust admin privileges in CampusESP, including the different admin levels and how to assign the appropriate access for each team member.
Create a Community
Learn how to create and set up a new community in CampusESP in just three simple steps.
Event Management Enhancements
This guide will walk you through the process of enabling Advanced Event Management features:
Enhanced Form Flexibility
Per-Product Questions
Volume Pricing
Targeting Criteria for Products
Product Caps