Featured On-Demand Session
Learn from the family engagement experts. Live, on your time, or in person.
Whether you're just getting started or looking to enhance your strategy, the CampusESP Academy will help you explore new features, gain best practices, and unlock the full value of the platform.
Upcoming Live Sessions
Upcoming Live Sessions
Featured On-Demand Session
Not sure where to start? Filter by your experience level and CampusESP modules to surface the videos and resources that matter most to your role and goals.
Family AI Assistant Quick Start Video
CampusESP’s ESP Sense™ Family AI Assistant is built for the front lines. It’s designed for the people doing the work (not IT). No long setup. No complex configuration. It works with the systems you already have.
Getting started is easy! This video walks you through everything you need to activate CampusESP's ESP Sense™ Family AI Assistant in your platform.
Family AI Assistant Training and Best Practices Video
Our ESP Sense™ Family AI Assistant is an engagement layer that delivers instant, personalized support while offering deeper insight into what families need most.
Our AI Assistant is ready on day one — but a little fine-tuning goes a long way. This video covers the best practices for building a strong knowledge base, writing effective custom instructions, avoiding conflicting information, and testing responses by persona (aka your audience). Walk away knowing exactly how to keep your AI Assistant accurate, on-brand, and improving over time.
From Data to Impact: Supporting Black Families & Students in your CampusESP Platform
In this session, explore how your institution can better support Black families and student outcomes through strategic engagement in your platform. We'll share critical data from our 2025 trends on Black family engagement and involvement preferences, and provide actionable strategies you can implement immediately.
Create a Paid Event with Registration
Learn how to set up a paid Event with Registration in your platform.
Use Mail Merge to Personalize Communications
Learn how to use merge fields to add personalized touches to emails, text messages, and more!
Create and Send an Email
Learn how to create and schedule emails in CampusESP, using our Basic or Advanced Designer.
Implement a Discussion Board
Learn how to set up a Discussion Board - a positive space for families to connect, ask questions, and get support, with built-in AI moderation to help your team monitor the conversation.
Send a Text Message
Learn how to create and send text messages in CampusESP using dynamic user targeting to reach specific segments of your community.
Supporting First-Generation Families Through Your Parent Portal
In this 30-minute CampusESP Academy session, you’ll learn how to leverage your CampusESP parent portal to engage and empower first-generation families with the right resources, messaging, and tools.
How to Build a Successful Discussion Board: Results, Strategies, and Best Practices with Santa Clara University
Learn how you can strategically create and foster a successful, positive space for families to connect and get support in CampusESP's Discussion Boards! We'll walk through a quick training, best practices, and hear from Santa Clara University as they talk through their results and real strategies they implemented to get families excited, engaged, and supported - no more unofficial Facebook groups needed!
Create a Free Event with Registration
Learn the fundamentals of creating your first free event using Events with Registration. This session walks you through the basics - event details, configuring registration instructions with confirmation messages and reminder emails, building your registration form with custom questions, and setting up free tickets.
Maximize your Advertisement Feature
Learn how to strategically plan and execute time-limited advertisements that capture family attention at the right moments (and even drive some revenue). Join University of South Carolina's family engagement team as they reveal how they successfully launched 27 targeted ads last year - from initial strategy and content creation to measuring impact.
Multilingual Messaging Made Easy: AI-Powered Communication for Spanish-Speaking Families
Learn how to effectively reach and support your Spanish-speaking families using CampusESP's AI translation capabilities.
Set It and Forget It: Automate Family Engagement with Drip Text Messages
In this focused 15-minute session, you'll learn to set up drip text message sequences that boost engagement, drive action, and keep families connected year-round.
Personalize CampusESP Network Content with the AI Content Personalizer
Discover how to use CampusESP's AI Content Personalizer feature to automatically customize global network content with your institution's specific information in just three simple steps.
Surveys with a Spark: Boost Family Engagement Through Smart Surveying
Explore how to supercharge your family engagement strategy using Surveys in CampusESP. From general assessments and quick polls to post-event feedback, you’ll discover best practices for crafting effective surveys and learn how other institutions are using this tool to gather insights and drive action.
Moderating Discussion Boards
Learn how to moderate your Discussion Boards, from reviewing to reporting posts.
Create an Advertisement
Learn how to use CampusESP's Advertisements feature to add targeted ads into the portal and newsletters so the right parents see the right message at the right time.
Add a Calendar Event
Learn how to add a new event to your portal calendar in just a few simple steps.
Kick off your trip to the 2026 Encoura + RNL National Conference with a free, half-day CampusESP training event at the University of Chicago on July 20.
Reserve your spot to gain fresh, practical strategies for student and family engagement!