Solutions Engineer
CampusESP is looking for a Solutions Engineer to join our growing team!
If you're passionate about student success, energized by the opportunity to support field sales, and fluent in higher ed speak (Slate, FERPA, yield, oh my!), this might be the role for you. The ideal candidate is a great listener, a collaborative teammate, and an engaging presenter who thrives on turning challenges into solutions and showing off those solutions with confidence, clarity, and a little bit of fun.
Daily adventures
Support the Sales team in positioning CampusESP’s value across the student lifecycle from enrollment to retention to parent giving
Help prospective partners uncover their goals and identify how CampusESP can drive meaningful impact on campus
Customize solution-focused demos and presentations that clearly show the “why” behind the “what”
Partner closely with Account Executives to deliver technical details, share resources, and move deals forward
Collaborate with Product, Customer Success, and Account Management to stay aligned on platform updates and strategic goals
Act as a feedback loop by bringing insights from the field to internal teams and identifying new opportunities
Embrace CampusESP’s values, especially “We’re surprising” and “Normal, decent, human kindness,” in every partner interaction
What we're looking for
3 or more years of experience in higher education, preferably in admissions, enrollment, or student affairs
Background supporting sales teams or acting as a subject matter expert in a pre-sales environment
Exceptional communication and presentation skills that are confident, clear, and personable
Familiarity with CRMs, with HubSpot experience being a plus
Self-motivated, organized, and excited to contribute across teams
A curious and collaborative mindset with a genuine desire to help colleges and universities meet their goals
What now?
Email your resume and a short note to our Director of Solutions Engineering, Chelsea Dent, at chelsea@campusesp.com. We are reviewing applications on a rolling basis.
We can’t wait to meet you!
See more open positions + company perks on our Careers page!
Head of Partnerships
We believe in three founding principles: our product should be awesome, our customers should be happy, and work should be fun. We are looking for a dynamic and energetic person to join the CampusESP team as our Head of Partnerships.
CampusESP has big plans for 2025 and the Head of Partnerships will be a massive part of them. We are looking for the newest team member to activate business development opportunities between CampusESP and business partners in the edtech and higher ed spaces.
Your daily adventures
Establishing new relationships with HigherEd partners to help drive new business for CampusESP… it’s that simple!
Meeting with CampusESP account executives and Sales leadership to plan strategy, walk through pipeline, and define executable tasks.
Working with the Executive team to develop quarterly success metrics to drive new biz.
Managing the partner pipeline both internally (Sales leadership) and externally (partners).
Executing outreach via calls/emails to partner account executives (and campuses) to help build confidence in CampusESP.
Managing partner contracts from negotiation to completion.
Serving as the point person between CampusESP and our existing partnerships to maintain the relationship.
Developing and continuously evolving a top-notch demo strategy for partners and their members institutions.
Playing well with others. This role requires collaboration across multiple divisions (Marketing, Account Management, Client Success, Product, and more). If you love working in a silo … this is NOT the job for you!
Taking feedback and sharing it! The good, the bad, the ugly … we want to hear it all.
Consulting with partners and existing campus clients to fully understand business challenges and requirements, as well as the range of CampusESP solutions and cost benefits.
Win baby, win (and celebrating those wins).
Drinking coffee (or, from time to time, something stronger) on a semi-regular basis with the CampusESP leadership team.
Qualifications
Bachelor’s Degree or greater.
5+ years experience working in edtech or SaaS with a deep understanding of the higher education marketplace. Experience from either side of the table is valuable!
Solid skills in sales, marketing, partner relationship management, and product development.
Let’s take this show on the road … A willingness/capability to travel (up to 25% of the time) to conferences, partner meetings, etc.
Self-starter, able to plan and execute tasks and projects, and achieve goals, with minimal supervision (We’re all grown ups here!).
Excellent verbal and written skills.
A sense of humor … let’s have some fun while we crush 2025 and beyond!
What now?
Glad you asked. If helping us grow startup sounds exciting to you, we want to hear from you. Please submit a cover letter and resume to Dave Becker, co-founder and CEO, at dave@campusesp.com.
See more open positions + company perks on our Careers page!
Account Manager
We're looking for a results-driven account manager to join our team with a focus on renewals as a core sales motion and driving upsell opportunities across our customer base. You'll serve as the strategic orchestrator for your accounts, coordinating the right resources and expertise to maximize customer success and revenue growth.
We're seeking someone who thrives in a fast-paced environment, excels at building relationships, and has a proven track record of exceeding goals. If you're energized by the challenge of driving results while maintaining exceptional customer focus, we want to hear from you!
Your Daily Adventures Will Include:
Revenue Generation & Growth:
Drive renewals as a primary sales motion, consistently exceeding renewal rate targets
Identify and execute upsell opportunities within your account portfolio
Leverage customer success metrics and ROI data to build compelling renewal and expansion cases
Maintain and grow Net Retention Revenue across your book of business
Strategic Account Orchestration:
Act as the strategic orchestrator for your accounts, coordinating the most effective resources for each situation
Coordinate cross-functional resources (product, engineering, support, marketing) to deliver optimal customer outcomes
Prioritize activities that drive the highest impact for both customers and business results
Eliminate roadblocks and create focus around what matters most for account growth
Customer Relationship Excellence:
Build and maintain trusted relationships with key stakeholders across campus departments
Conduct strategic account reviews and business planning sessions
Present compelling renewal and expansion proposals to decision-makers
Ensure all customer communications are accurate, timely, and professionally delivered
Performance & Insights:
Monitor customer health metrics and proactively address risks to renewals
Gather first-hand customer feedback to inform product improvements and service enhancements
Create customer-focused materials including performance reports and strategic recommendations
Maintain composure and professionalism during challenging customer situations
What We’re Looking For:
Experience:
Minimum 5 years in account management, customer success, sales, or related fields in higher education or technology
Proven track record of consistently exceeding renewal and upsell targets
Experience managing complex B2B relationships and organizational decision-making
Key Competencies:
Results-driven with a track record of exceeding goals and seizing opportunities quickly
Strategic prioritization skills to focus on high-impact activities and eliminate roadblocks
Customer-focused with strong relationship-building and presentation abilities
Collaborative team player who works effectively across functions and maintains composure under pressure
Detail-oriented with strong organizational skills and proficiency in CRM systems
What Now?
If driving revenue growth through strategic account management in a growth startup environment excites you, we want to hear from you.
Please send a cover letter and resume to leslie@campusesp.com.
Sales Development Representative (SDR)
We are looking for a dynamic, energetic entry-level Sales Development Representative (SDR) with a passion for technology and an interest in how it can facilitate positive social change. The SDR is responsible for “knocking on doors” and creating new qualified opportunities for their Account Executive partners. This role manages our outbound campaigns by qualifying active buying interest and identifying critical decision makers to successfully position the CampusESP value proposition.
This role is ideally based in the Philadelphia area but can be remote in the following states: AL, AR, CT, GA, IA, IL, MA, MO, NC, NJ, NY, OH, PA, RI, SC, WV.
Your daily adventures will include:
Working with the Marketing and Sales teams to identify net-new opportunities to make CampusESP a “household name” in higher ed.
Getting target accounts excited about parent engagement + setting qualified meetings for the AE team.
“Owning” your target list and strategy development on a weekly basis to help accomplish the company’s revenue goals.
Identifying champions and key stakeholders within target accounts.
Discovering new leads through internet research and media monitoring (i.e. LinkedIn).
Achieving and exceeding weekly/monthly metrics such as interactions, meetings, and opportunity conversions.
Consuming copious amounts of coffee (optional).
Qualifications:
You have a strong passion for sales, sales processes, and the startup life.
Internal motivation and tenacity are among your strongest traits.
You’re highly organized and able to adapt to changing priorities.
“No” doesn’t stop you — it only makes you think of other ways to go for the “Yes”.
You’re cool with rejection (expect more no’s than yes’s) and can celebrate the wins.
You are comfortable in a fast-paced, high energy environment.
You’ve got exceptional verbal and written communication skills.
You have the ability to think on your feet in a conversation and can answer unexpected questions with ease.
You’ve got your teammates’ backs — camaraderie and team spirit is the name of the game around here.
You’re comfortable with technology and can learn new programs quickly.
What now?
Glad you asked. If learning the ins and outs of sales and helping a small startup grow sounds exciting to you, we want to hear from you. Please submit a cover letter and resume to Matt England at mengland@campusesp.com. (Remember: a big part of this job is reaching out and convincing someone to take an action. Don’t be afraid to show off your skills and pitch us!).
